1. Who We Are
Hibags Global is operated by HI BAGS株式会社, located at 〒556-0001 Osaka Prefecture, Osaka City, Naniwa-ku, Shimodera 2-6-19 Villa Matsui Mansion 5E, Japan. Contact: info@hibags.co.jp.
2. Information We Collect
We may collect information you provide through website forms, email, booking links, or business communications. This may include your name, company, work email, phone number, country, service interest, and message content.
3. How We Use Information
We use information to respond to inquiries, prepare proposals, schedule calls, provide services, maintain client records, improve our website, and comply with applicable laws.
4. Cookies and Analytics
We may use cookies, analytics tools, advertising pixels, and similar technologies to understand website performance and improve marketing. You can control cookies through your browser settings.
5. Legal and Compliance Notes
For Canadian visitors and businesses, private-sector privacy practices may be subject to Canadian privacy requirements such as PIPEDA. Commercial email communications may also require consent, identification, and unsubscribe mechanisms under CASL.
6. Sharing Information
We do not sell personal information. We may share limited information with service providers such as form processors, email providers, analytics platforms, CRM systems, hosting providers, and professional advisors when needed to operate the business.
7. International Transfers
Because we work across Canada and Japan, your information may be processed in Japan, Canada, the United States, or other jurisdictions where our service providers operate.
8. Data Retention
We retain information only as long as reasonably necessary for business, legal, tax, security, or dispute-resolution purposes.
9. Your Choices
You may contact us to request access, correction, deletion, or withdrawal of consent where applicable.
10. Contact
Questions about this policy can be sent to info@hibags.co.jp.